Q1 Are you a manufacturer or trading company?
A:We are manufacturer. And we have experienced sales team providing professional service.
Q2 What is your company's main product?
A: Our company mainly produces LED modules LED Bars and LED Strip lights. In order to meet the demands of customers one-stop purchasing, we also provide related accessories, such as LED aluminum profiles, led controllers, power supplies and connectors,etc.
Q3 What is your company's warranty policy?
A: Our standard products are 3-year warranty, some products are 5-7 year warranty. For Product quality problems, we generally redeliver or refund.
Q4 Do you provide OEM/ODM services?
A: We have factories with specialized R&D teams focusing on design, engineering, electronics, optics and processing, etc.
Q5 Do you have to sign a confidentiality agreement?
A: Kinglux pays high attention to intellectual property of both parties, so we will sign a confidentiality agreement to protect our intellectual property. For your ODM/new items, we promise you that we will never show it in public or show it to other clients.
